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Fast international express delivery, carefully packaged, no hidden fees. Your scissors delivered to your door.
On all scissors
Processing
UK Delivery
We handle customs
| Product Type | Shipping Cost | Processing | Delivery |
|---|---|---|---|
| All Scissors & Shears | FREE | 1-2 business days | 3-4 business days |
| Orders over £47 | FREE | 1-2 business days | 3-4 business days |
| Orders under £47 | £10 | 1-2 business days | 3-4 business days |
Orders placed before 2pm AEST often ship same day. Most UK deliveries arrive within 5 business days of ordering.
Our primary carrier for UK deliveries. Fast, reliable, and fully tracked from dispatch to delivery.
Alternative express carrier when FedEx isn't available. Same great international service.
You'll receive tracking details via email as soon as your order ships. Track your parcel in real-time directly with the carrier or through your account dashboard.
Your scissors are dispatched from our international distribution centres:
Despite the distance, our express shipping partnership with FedEx and DHL means your scissors arrive quickly — typically within 3-4 business days of dispatch.
We handle all UK customs clearance, import duties, and VAT. The price you see at checkout is the price you pay — guaranteed no surprise charges on delivery.
Instant confirmation email
1-2 business days
Express shipping to UK
3-4 business days
Having scissors delivered to your salon? Let reception know to expect a package from FedEx or DHL so they can accept it on your behalf.
Standard 3-4 business day delivery to all areas.
3-4 business days to Central Belt. Highlands and Islands may take 1-2 extra days.
4-5 business days typical. Free shipping still applies on all scissors.
We don't have UK collection points, but our express shipping is free for scissors and arrives quickly.
FedEx and DHL cannot deliver to PO Boxes. Please provide a street address.
Only before dispatch. Once shipped, contact the carrier directly to arrange redirection (fees may apply).
We handle customs clearance, so delays are rare. If your parcel is held, we'll work with the carrier to resolve it.
Our standard shipping is already express international priority — the fastest option available.
Questions about your delivery? We're here to help.
Please read this section carefully. It explains when delivery is complete, your responsibilities, and what happens if issues arise.
Your order is considered delivered when any of the following occurs:
Once delivery is complete, responsibility for the parcel transfers to you.
Many customers enable "Authority to Leave" or "Safe Place" options with carriers for convenience. If you have these preferences enabled:
If tracking confirms your parcel was delivered to your address (including GPS location data and/or photographic proof), but you claim it is missing:
Our carriers provide comprehensive proof of delivery including tracking status, GPS coordinates, timestamps, and photographic evidence. This documentation confirms fulfilment of our delivery obligation.
If you believe your parcel was not delivered despite tracking showing delivery:
If the carrier's GPS data and photographic evidence confirm delivery to the correct address, this constitutes proof that we fulfilled our delivery obligations.
Lost in Transit: If your parcel never shows as delivered (tracking stuck or no updates), contact us. We'll investigate and arrange a replacement or refund if the parcel is confirmed lost.
Damaged on Arrival: If your parcel arrives damaged, take photos immediately and contact us within 48 hours. We'll arrange a replacement.
Delivered to Wrong Address: If carrier GPS shows delivery to an incorrect address (not the one you provided), we'll work with the carrier to resolve this and arrange a replacement if needed.
We offer optional shipping protection through Route at checkout. This provides additional coverage for:
If you purchase Route protection and experience an issue, file a claim directly with Route. If you decline shipping protection, the standard delivery policies above apply.
For high-value orders, we may require signature confirmation. This means:
Signature confirmation provides the highest level of delivery security and proof.
You are responsible for:
We cannot redirect parcels after dispatch. If a parcel is returned due to an incorrect address or failure to collect, you may be charged return shipping costs.
Free express shipping on all scissors. Fast delivery. No customs hassle.